Hurricane Season - Calcasieu Parish Public Library

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Roadside Assistance contact information
(most states)

State-by-State Cellphone Highway
Emergency Assistance Numbers

Preparation Tips
- Browse
FEMA
- Resources
  FEMA - Federal Emergency Management Agency
  - FEMA Disaster code for Hurricane Laura is 4559
  - Filing options
    - 800-621-3362 or TTY 800-462-7585 or FEMAMobile
    - 711 or for Video Relay Service (VRS), call 800-621-3362
    - Multilingual operators; answer calls 7 days a week (7a to 10p CDT).
    - Online form
Local Info
- Resources
  - Emergencies, call 911
  - Non-emergencies, call 211.
  Calcasieu Parish
  - Calcasieu Parish Office of Emergency Preparedness
    - (337) 721-3800 Fax- (337) 437-3583
  - US National Weather Service Lake Charles, LA Facebook page
  - Contra-flow SWLA
  - Nixle - text your zipcode to 888777
  - CalcaShout - Calcasieu Parish Emergency Notification System
  - Calcasieu Parish Sheriff's Office - 337-491-3600
    - If phone service is down, call 911 and calls will be directed accordingly.
  - Calcasieu Parish School Board
  - KPLC-TV or FOX-29
  - American Press or Southwest Daily News
  - Red Cross - Louisiana
  - Displaced Guests needing Assistance - 1-800-621-3362
  - Various community group Facebook pages - offering tons of information on local assistance, food, etc.
  - Business Updates for Calcasieu Parish
    - includes attractions, restaurants/food trucks, businesses, aid/help, and more.
  Local City Halls
  - Dequincy: https://dequincy.org/ (337) 786-8211
  - Iowa: http://www.iowala.org/ (337) 582-3535
  - Lake Charles: https://www.cityoflakecharles.com/ (337) 491-1481
  - Sulphur: https://www.sulphur.org/ (337) 527-4500
  - Vinton: https://cityofvinton.com/ (337) 589-7453
  - Westlake: http://www.cityofwestlake.com/ (337) 433-0691
  Cameron Parish
  Texas residents
  - Call 211 for information
  - Texas Department of Transportation
  - Texas.gov
  - Office of the Texas Governor
  - KOGT - Orange
  - KFDM - Beaumont
  - KHOU - Houston
State and National Links
- Resources
  - Governor's Office of Homeland Security and Emergency Preparedness
  - Get a Game Plan - be prepared
  - Build a kit (Ready.gov)
  - Emergency Preparedness and Response
  - Ready America Hurricane checklist
  - LA State Police - 225-925-6325 or *LSP from any cell phone
  - 511la.org (live traffic cameras) - 1-877-452-3683
  - US National Weather Service Lake Charles, LA Facebook page
  - NOAA - National Weather Service's Hurricane Center
  - Displaced Guests needing Assistance - 1-800-621-3362
  - Louisiana Disaster Damage Self-Report
  FEMA - Federal Emergency Management Agency
  - Filing options: 800-621-3362 or TTY 800-462-7585 or FEMAMobile
  - 711 or for Video Relay Service (VRS), call 800-621-3362
  - Multilingual operators; answer calls 7 days a week (7a to 10p CDT).
  - Disaster Assistance
    - Your area must be declared such prior to registration being open.
  - NOTE: FEMA representatives are not available at the library, and due to privacy issues, library staff are not able to assist with filling out any assistance forms.
Weather and Road Conditions
- Weather and Road Conditions
  - Road conditions
    - 511la.org, 511 or 888-762-3511 or use app
  - Calcasieu Parish Police Jury's ALERT System
  - National Weather Service
    - US National Weather Service Lake Charles, LA Facebook page
    - Lake Charles - 337-477-5285
    - New Orleans/Baton Rouge - 504-522-7330
  - Calcasieu PASS Wave and Tide Data Real-Time System
recursos español
- recursos
  Medline recursos
Safe and Well - Reconnecting with Loved Ones
- Reconnecting
  - Red Cross Safe and Well

Shelter, Sandbags, etc.
- Shelter, Sandbags, etc.
  - Text SHELTER with your zip code to 43362 (4FEMA)
  - FEMA - Disaster sheltering assistance
  - Salvation Army - 337-721-8068
  - SWLA Chapter American Red Cross - 337-478-5122
  - Red Cross Find an Open Shelter: If an emergency has forced you to evacuate your home, the Red Cross may be able to help.
  - Sandbags and other updates
  Be Prepared
  - Checklist: What items do I need for the season?
  - Build a kit (Ready.gov)
  - Be Prepared - YouTube video (Calcasieu Parish Police Jury)
  - Individuals with Disabilities (Ready.gov)
  - Special Needs Emergency Planning (American Red Cross)
Fur-babies
- Resources
  Preparedness
  - Make a plan for your pet (Ready.gov)
  - Prepare for Emergencies Now: Info for pet owners
  - Pet Disaster Preparedness (American Red Cross)
  - Pets in Emergencies (CDC)
  - Disaster Preparedness (ASPCA)
  Hotels
Radio and Utilities
- Resources
  Utilities
  - Entergy - 1-800-368-3749 or MyEntergy app
    - Power outage - 1-800-968-8243
  - Beauregard Electric - 1-800-367-0275
  - Cleco Corp. - 1-800-622-6537
  - Jeff Davis Electric Co-Op Inc
    - Power outage - 1-800-256-5332
  Radio Stations
  - KHLA - 92.9 FM
  - KBYS - 88.3 FM
  - KYKZ - 96.1 FM
  - KBXG - 99.5 FM
  - KXGB - 101.3 FM
  - KBIU - 103.7 FM
  - KZWA - 104.9 FM
  - KAOK - 1400 AM
  - KLCL - 1470 AM
Cleanup, Food, and other Safety Tips
- Resources
  - Food Safety Education
  - All about mold -English
    - Spanish
  - Cleanup and Mediation - Mold
  - Salvaging Water Damaged Items
  - Info regarding water wells
  - Clean-up of flooded homes
  - Repairing your flooded home
  - Bug Bombs
  - Safety Tips
  - WebWISER: providing a wide range of information on hazardous substances.
  - Red Cross - after the storm tips
Salvaging Water Damaged Material
- Resources
Stress & Health
- Resources
  - Natural Disaster Help Hotline at 800-985-5990 or text talkwithus to 66746
  - Keep Calm Line at 1-866-310-7977
  - Cope Hotline at 262-377-2673
  - Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Distress Helpline: 1-800-985-5990
Rebuild/Contractors
- Resources
  - Search here for the contractor's business name or license number.
  - No name, license, no business?
    - Search here to verify that they are registered to work in LA. Not registered - no work.
      
      Ask for a copy of their General Liability and Workers Compensation insurance, you need that so you can contact their agent to verify that they really have the insurance.
      
      Ask for a copy of their Surety Bond.
      
      Contact your local law enforcement and verify that said contractor has not been arrested in the past for contractor's fraud. The contractor to call is American Contractors Group.

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updated: May 8, 2023