This page offers essential hurricane preparation tips, trusted weather and radio updates, and links to local, state, and national emergency resources—including FEMA. Find information on shelters, sandbag locations, utility outages, and how to care for your pets during emergencies. Learn how to manage stress, reconnect with loved ones, and safely clean up and rebuild. Legal assistance and recovery support are also available to help you navigate the aftermath.
Roadside Assistance - dial 511
View Road and Highway Emergency Numbers.
Road conditions
511la.org, 511 or 888-762-3511 or use app
US National Weather Service Lake Charles (Facebook)
Lake Charles - 337-477-5285
New Orleans/Baton Rouge - 504-522-7330
Radio Stations
KHLA - 92.9 FM, KBYS - 88.3 FM, KYKZ - 96.1 FM, KBXG - 99.5 FM, KKGB - 101.3 FM, KBIU - 103.7 FM, KZWA - 104.9 FM, KAOK - 1400 AM, and KLCL Talk Radio - 1470 AM
Utilities
Entergy Louisiana - 1-800-368-3749 or MyEntergy app
Power outage - 1-800-968-8243
Beauregard Electric Co-Op - 1-800-367-0275
Cleco - 1-800-622-6537
Jeff Davis Electric Co-Op, Inc - Power outage - 1-800-256-5332
Text SHELTER with your zip code to 43362 (4FEMA)
FEMA - Disaster sheltering assistance
Salvation Army - 337-721-8068
American Red Cross - (337) 478-5011 or (504) 620-3105
Red Cross Find an Open Shelter: If an emergency has forced you to evacuate your home, the Red Cross may be able to help.
Be Prepared
Checklist: What items do I need for the season? (KPLC: 09/27/2000)
Be Prepared - YouTube video (Calcasieu Parish Police Jury)
People with Disabilities (Ready.gov)
Special Needs Emergency Planning (American Red Cross)
For emergencies, call 911. For non-emergencies, call 211.
Calcasieu Parish
Calcasieu Parish Office of Emergency Preparedness - (337) 721-3800
US National Weather Service Lake Charles (Facebook)
Southwest Louisiana Contraflow Plan (PDF, 524 KB) 
Everbridge Nixle - text your zipcode to 888777
CalcaShout - Calcasieu Parish Emergency Notification System
Calcasieu Parish Sheriff's Office - 337-491-3700 - unavailable phone service: call 911; calls will be directed accordingly.
American Press or Southwest Daily News (Facebook)
American Red Cross - Louisiana - 1 (800) 733-2767
Displaced guests needing Assistance - 1-800-621-3362
Visit community groups on Facebook.
Local City/Town Websites and City Hall contact numbers
Dequincy - (337) 786-8211
Iowa - (337) 582-3535
Lake Charles - (337) 491-1481
Sulphur - (337) 527-4500
Vinton - (337) 589-7453
Westlake - (337) 433-0691
Cameron Parish
Cameron Parish Office of Emergency Preparedness
Texas residents
For information, call 211.
Texas Department of Transportation
KOGT - Orange
KFDM - Beaumont
KHOU - Houston
Governor's Office of Homeland Security and Emergency Preparedness
Get a Game Plan - be prepared
Emergency Preparedness and Response
Ready America Hurricane checklist
LA State Police - 225-925-6325 or *LSP from any cell phone
511la.org (live traffic cameras) - 1-877-452-3683
LADOTD - Emergency info (includes evacuation routes, motorist assistance patrol, etc.
US National Weather Service Lake Charles (Facebook)
NOAA - National Weather Service's Hurricane Center
Displaced guests needing assistance - 1-800-621-3362
Louisiana Disaster Damage Self-Report Survey
FEMA - Federal Emergency Management Agency
Filing options: 800-621-3362 or TTY 800-462-7585 or FEMAMobile
711 or for Video Relay Service (VRS), call 800-621-3362
Multilingual operators; answer calls 7 days a week (7a to 10p CDT).
Your area must be declared such prior to registration being open.
FEMA representatives are not available at the library, and due to privacy issues, library staff are not able to assist with filling out any assistance forms.
Disasters & Assistance, Flood & Maps, etc.
Here are a few filing options. Search Disasters, 800-621-3362 or TTY 800-462-7585 or FEMAMobile, 711 or for Video Relay Service (VRS), or call 800-621-3362.
Multilingual operators; answer calls 7 days a week (7a to 10p CDT).
Prepare Your Pets for Disasters (Ready.gov)
Pet Disaster Preparedness (American Red Cross)
Pet Safety in Emergencies (CDC)
Disaster Preparedness (ASPCA)
Hotels
Check with your favorite hotel chain for specifics.
Natural Disaster Help Hotline at 800-985-5990 or text talkwithus to 66746
Keep Calm Line at 1-866-310-7977
Cope Hotline at 262-377-2673
Substance Abuse and Mental Health Services Administration (SAMHSA)
Disaster Distress Helpline: 1-800-985-5990
Red Cross - Contact Loved Ones
Check various social media platforms, too.
Emergencies and Food Safety (USDA)
All about mold - Mold brochure English version (PDF, 392 KB) | Mold brochure Spanish version (PDF, 436 MB)
Mold - Resources and Publications (CDC)
FEMA's Salvaging Water Damaged Items (PDF, 701 KB)
Repairing Your Flooded Home (PDF, 829 KB)
Bug Bombs: Overkill Can Be Dangerous (PDF, 96.3 KB)
NHR's Health and Safety After Floods (PDF, 191 KB)
Salvaging Water-Damaged Family Valuables and Heirlooms (PDF, 701 KB)
Emergency Salvage of Moldy Books and Paper (PDF, 323 KB)
Emergency Salvage of Wet Photographs (PDF, 265 KB)
Louisiana State Licensing Board for Contractors - Search for the contractor’s business name or license number. If not listed, verify they’re registered to work in Louisiana. Request copies of their General Liability and Workers Compensation insurance to confirm coverage with their agent. Also ask for their Surety Bond. Contact local law enforcement to check for any past contractor fraud arrests. Louisiana State Licensing Board for Contractors - 1-800-256-1392
Advocates for Disaster Justice - create own appeal letter to FEMA
LouisianaLawHelp.org - about disaster legal issue timelines, help & info, preparing for disaster, disaster declarations, courts & legal deadlines
Louisiana Legal Referral Navigator App
Louisiana State Bar Association
LA.FreeLegalAnswers.org - an online pro bono program that may be able to help you with civil legal issues if you cannot afford an attorney.
Good Repair - for Louisiana renters that need their landlord to make repairs
Acadiana Legal Service Corporation - need legal help (1-866-275-2572)
update: Nov. 6, 2025
