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Curbside Pickup services at most locations. Please contact the library to schedule a time to pickup your available hold (s).

CURBSIDE PICKUP INSTRUCTIONS

  • Search for material then place hold. 
  • You'll receive an email or text notice when the item is available for pickup.
  • Check pickup library hours, look for the curbside pickup sign in the parking lot and park in the designated spot.
  • Call the telephone number on the sign to alert staff of your arrival.
  • Library staff will deliver item (s) to your car.
  • Current Hours (COVID/Post-Hurricanes, Ice Storm, etc.)
    • View Contact Information
      LOCATION CURRENT HOURS CONTACT
      NUMBER      		 CURBSIDE NUMBER
      Carnegie Memorial Library
      411 Pujo St. 
      Lake Charles, LA      		 9a - 6p (Mon. - Fri.)
      10a - 2p (Sat.)      		 337-721-7084 use contact number
      Central Library
      301 W. Claude St.
      Lake Charles, LA      		 9a - 6p (Mon. - Fri.) 
      10a - 2p (Sat.)      		 (337) 721-7116 (337) 721-7117
      DeQuincy Library
      102 W. Harrison St.      		 9a - 6p (Mon. - Fri.) (337) 786-4213 use contact number

      Epps Memorial
      Express Library
      1320 N. Simmons St.
      Lake Charles, LA

      		 9a - 6p (Mon. - Fri.)
      10a - 2p (Sat.)
      		 (337) 499-1731 use contact number
      Fontenot Memorial Library
      1402 Center St.
      Vinton, LA      		 CLOSED
      Express Library coming soon!       		(337) 721-7095 use contact number
      Hayes Library
      7709 Perier St.      		 10a - 6p (Mon. - Fri.) (337) 622-3605 use contact number
      Iowa Library
      107 E. 1st St.      		 9a - 6p (Mon. - Fri.) (337) 721-7101 use contact number
      Moss Bluff 
      Express Library
      261 Parish Road
      Lake Charles, LA      		 9a - 6p Mon. - Fri.)
      10a - 2p (Sat.)
      		 (337) 721-7128 use contact number
      Starks Library
      113 S. Hwy 109      		 9a - 1p (Mon. & Fri.)
      2p - 6p (Tue. & Thurs.)
      9a - 6p (Wed.)      		 (337) 743-6560 use contact number
      Sulphur Regional Library
      1160 Cypress St.      		 9a - 6p (Mon. - Fri.)
      10a - 2p (Sat.)      		 (337) 721-7138 use contact number
      SWLA Genealogical & Historical Library
      411 Pujo St.
      Lake Charles, LA      		 9a - 6p (Mon. - Fri.)
      10a - 2p (Sat.)      		 (337) 721-7110 use contact number
      Westlake Library
      937 Mulberry St.      		 9a - 6p (Mon. - Fri.) (337) 721-7113 use contact number
  • Searching and Placing Holds
    • Details

      SEARCHING FOR MATERIAL AND PLACING A HOLD

      • Access the library catalog.
      • Enter keywords in the "keyword search field.
        • Ex: title, author, etc.
      • On the next screen (list of results), click/tap the More About It button.
      • On the right-hand side, click/tap the Place Hold button.
        • If you are not signed in, enter your library card number and PIN then click/tap Log In.
      • Choose pickup library from the drop-down list.
      • Click/tap the Submit Request button.
  • PIN Reset
    • Details

      PIN RESET

      • If you have forgotten your PIN, reset it via the online catalog.
        • An email address must be on file at the Library to reset it.
      • Reset the PIN within an hour of receiving the confirmation email. Otherwise, you'll need to repeat the reset process.
  • Update Your Phone Number
    • Details

      UPDATING PHONE NUMBER FOR CURBSIDE SERVICE

      • Contact Live Chat, library staff, or you may do it yourself within the library catalog.

      UPDATING PHONE - DIY

      • Access library catalog.
      • Access My Account - My Information - Contact Information and Preferences - Contact Information.
      • Make changes then click/tap Submit Change Request.
        • NOTE: This option is not available within the library's mobile app.